Frequently Asked Questions
Yes, we offer free shipping on all orders within the United States.
We pride ourselves on providing high-quality kitchen and bath products that meet the needs of our customers. However, we understand that sometimes things just don't work out as planned. That's why we offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. Simply contact our customer service team to initiate the return process. We'll provide you with a return label and instructions on how to send the item back to us. Please note that the item must be in its original condition and packaging in order to be eligible for a refund. Shipping charges are non-refundable, and customers are responsible for the cost of return shipping. If you have any questions about our return policy, please don't hesitate to contact us. We're always happy to help
At Goode & Abel, we stand behind the quality of our products and offer a limited lifetime warranty on all of our home goods. Our warranty covers defects in materials and workmanship for the lifetime of the product, as long as it is used for its intended purpose and under normal conditions. If you experience any issues with your Goode & Abel product, please contact our customer service team and we will be happy to assist you with a repair or replacement. Please note that our warranty does not cover normal wear and tear, damage caused by misuse or abuse, or any alterations made to the product.
